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Brithdayexpress.com wins the Bizrate Circle of Excellence Award in 2012!

“The Bizrate® Circle of Excellence is a distinction earned by retailers who go above and beyond the norm to provide exceptional service to their online customers.” ~ Bizrate.com.

BirthdayExpress.com was awarded the Bizrate Circle of Excellence award for the first time in 2011, and was identified as an award winner again in 2012! We really owe it all to YOU!! Thank you!

Bizrate assesses retailers based on seven points of criteria, with data collected through customer satisfaction surveys. The seven key indicators measured are:

  1. Overall Satisfaction
  2. Product Selection
  3. Ease of Finding products
  4. Likelihood to Buy Again
  5. Product Met Expectations
  6. On-Time Delivery
  7. Satisfaction with Customer Support

From answers on customer surveys, Bizrate gathers and correlates that data for these key points to identify retailers that truly stand out in their arena.

Birthdayexpress.com. customers are emailed a Bizrate survey once their order is complete. Based on the results of those surveys, Birthdayexpress.com is proud to say we are one of the award winning retailers for the second year in a row!

Please visit Birthdayexpress.com to shop our full line of one-of-a-kind birthday party supplies and dress up selection. Please remember to complete your post-purchase Bizrate survey – your opinion really does make a difference!

For more information on Bizrate surveys or the Bizrate Circle of Excellence award, including a list of award recipients, please visit http://www.bizrate.com/boutique/2012circleofexcellence.html

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